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          Find a Location

          Jiffy Lube has 405 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Jiffy Lube

              10141 US Highway 70 W Clayton, NC 27520-2649

            • Jiffy Lube

              1352 NW Maynard Rd Cary, NC 27513-8721

            • Jiffy Lube

              401 Chapanoke Rd Raleigh, NC 27603-3428

            • Jiffy Lube

              1108 Kildaire Farm Rd Cary, NC 27511-4523

            • Jiffy Lube

              5930 Glenwood Ave Raleigh, NC 27612-6221

            Business ProfileJiffy Lube

            Mobile Auto Lube and Oil
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            10141 US Highway 70 W

            Clayton, NC 27520-2649

            Get Directions
            Visit Website
            Email this Business
            (919) 828-9511

            Customer Reviews

            1/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            90 complaints closed in last 3 years

            49 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Jiffy Lube has 405 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Jiffy Lube

                10141 US Highway 70 W Clayton, NC 27520-2649

              • Jiffy Lube

                1352 NW Maynard Rd Cary, NC 27513-8721

              • Jiffy Lube

                401 Chapanoke Rd Raleigh, NC 27603-3428

              • Jiffy Lube

                1108 Kildaire Farm Rd Cary, NC 27511-4523

              • Jiffy Lube

                5930 Glenwood Ave Raleigh, NC 27612-6221

              Headquarters
              10141 US Highway 70 W, Clayton, NC 27520-2649
              Email this Business
              BBB File Opened:
              12/1/1997
              Years in Business:
              38
              Business Started:
              1/1/1986
              Business Incorporated:
              6/3/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Premium Velocity Auto LLC
              Business Management
              • Mr. David Barnett, Vice President
              Contact Information

              Principal

              • Mr. David Barnett, Vice President

              Customer Contact

              • Mr. David Barnett, Vice President
              Additional Contact Information

              Fax Numbers

              • (919) 828-2433
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              90 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              07/27/2024 I took my vehicle to jiffy lube ***************************************************************************************************** their phone number there is ************ Upon a service I was speaking to the manager which name was **** he done to work on my vehicle also I needed a oil change and a transmission flush upon arriving I didn't have no leaks on my vehicle from the motor dealing with the motor oil nor did I have leaks from my transmission I have any issues from my vehicle. What service was done I left that day and the following days I parked the vehicle I was able to make it home and parked vehicle for 2 days and on third day I noticed oil stains under the vehicle and reported it to the manager at the jiffy lube location I had service.upon driving the vehicle I noticed indications started popping up on dash stating transmission issues .upon this notification I took it back too jiffy lube in ****** ******* and request the manager **** and advise him the issue that was going on after my initial service. Call the manager advised me himself that one his coworkers didn't tighten down one of the bolts in my transmission and that was caused this continuous leaking he tighten the boat up supposedly I was told from Mr **** the manager once I thought things was fixed upon leaving the issue got worse and it killed my transmission upon that I sent the vehicle through toll to **** ******** Chevrolet of Duluth in ****** Georgia and had it inspected and they found issues with the transmission is beyond repair and I will have to make a $10,000 replacement of a transmission this been going on for 2 months between jiffy lube and **** ******** Chevrolet **** ******** ********* is doing all they can to try to help me with the situation jiffy lube is denied my claim twice from the owner of the store and the district manager of jiffy lube and I'm not sure why they would not accept accountability jiffy lube at this location it wanted the horrible places to have any service done to your vehicle
              Read More
              Read 89 More Complaints

              Customer Reviews

              36 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Hailey I

              10/03/2024

              I took my car to jiffy to do a quick oil change this morning 10/3 and heard the technician ask for the wrong sized gauge to take off my plug to perform the oil change, I know this because Ive been performing my own oil changes while working at a dealership for the last 2 years. Since they used the wrong sized gauge they rounded my plug and couldnt perform the oil change. When expressing the error instead of making it right and fixing the problem or even showing empathy the manager hung up on me. Do not go here I now have to replace this and will be reaching out to higher ****

              Jiffy Lube Response

              10/04/2024

              Was a service performed on October 3rd? If so, do you have the Jiffy Lube invoice #? Please let us know which Jiffy Lube store location the issue occurred.Thanks
              Read 35 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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