ComplaintsforPendrick Capital Partners LLC
Financial Services
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
********* **************** sent a collection notice for a person with my surname, but an unknown first name, for Pendrick Capital Partners, for services from ********************************** in Corpus Christie, TX, in 2015. No one living at this address has ever received services from *************, nor have we ever been to Corpus Christie, indicating to me that this is a fraudulent claim and a scam.Business response
04/01/2022
Pendrick Capital Partners, LLC (PCP)acknowledges receipt of your complaint and welcomes the opportunity to respond to the consumers concerns.
After researching this matter, it appears the agency assigned to the account in question,********* **************** LLC (***), may have sent a letter to an incorrect address for the person they were attempting to reach.
As stated in the complaint, the letter was addressed to a person with a different first name than the person who submitted the complaint, which does not imply the existence of any fraudulent claim or a scam.
We have notified *** to remove the mailing address listed in this complaint from the account in question.
We feel this should address the consumers concerns regarding this matter.Initial Complaint
03/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This week I received a notice from ***************** ******** on behalf of Pendrick Capital Partners ll LLC, the latter listed with you. I never heard of this bill until a few days ago , and it lists as second notice. I called and was told it is from an integrated medical specialist, but WHO? The code was for colitis date of service March 15, 2019. I have ******** and insurance from my husbands full time work. I do not recall this appointment except many years ago in Ohio. Please help, they said my credit rating has been notified.Business response
03/24/2022
Pendrick Capital Partners II, LLC (PCP) acknowledges receipt of your complaint and welcomes the opportunity to respond to the consumers concerns.
The account referenced in the consumers complaint is the result of emergency room physicians services that were provided on 3/15/2019 by the original creditor, who is ********** ***** *** ***********.
PCP has acquired this account from the original creditor and assigned it to ***************** ******** *** (***) to assist with resolving the past due balance.
We researched the complaint with *** and they show the initial notice was mailed to the consumer on 1/24/2022, which is 44 days before the date of the second notice that the consumer attached to this complaint.
Both of these notices were sent to the same address, which is the one listed in this complaint.
*** has also mailed a copy of the itemized billing statement to the consumer, which provides additional details for these charges.
The original charges for the services provided were $1,219.00, with subsequent payments or adjustments of $1,023.96 applied to the balance, resulting in the current balance of $195.04.
Any remaining portion of the balance that is not covered by insurance becomes the patients responsibility.
Should the consumer have additional questions regarding her insurance coverage for these services, she may contact the insurance provider for further explanation.
Once the consumer has been able to review the additional information provided by *** and/or obtain clarification from her insurance provider, we encourage her to contact *** directly to discuss the various repayment options they have available.
In the interim, we have instructed *** to temporarily place the consumers account in a properly disputed status, and to notify the credit bureaus of the consumers dispute.
We feel this should address the consumers concerns regarding this matterInitial Complaint
02/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Received a letter in the mail for a bill from 2014 which I have no knowledge of. As previous poster mentioned I have lived at this address for just a few months and haven't even changed my address yet. Debt from 8 years ago? I have always had health insurance not sure what it could be from. Statute of limitations is 6 years anyway.Business response
02/22/2022
Pendrick Capital Partners, LLC (PCP) acknowledges receipt of your complaint and welcomes the opportunity to respond to the consumers concerns.
The account referenced in the consumers complaint is the result of emergency room physicians services that were provided on 11/16/2014 by the original creditor, who is *** ** ******* ****** ****.
PCP has acquired this account from the original creditor and assigned it to ************************** *** (***) to assist with resolving the past due balance.
Due to the age of this account, the credit reporting timeframe has expired, and we do not show that this account is being reported to the credit bureaus.
The account is past the statute of limitations in the consumers state, which means that no litigation to collect the debt can be commenced.
However, the statute in this state does not require that the account be closed or that attempts to collect the debt must stop.
If the consumer would like more information pertaining to her account, we encourage her to contact *** directly to request an itemized billing statement, which provides the details related to this charge.
Their contact information can be found on the letter that the consumer referenced in her complaint.
We feel this should address the consumers concerns regarding this matter.Initial Complaint
01/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
The original account was with ********* ********* **** LLC (Acct ***********) for services rendered on 12/10/2016. I paid the agreed upon amount of $500 to Pendrick Captial Partners LLC on 02/08/2019.On 12/3/2021, I received correspondence from ******************************, claiming to collect a debt owed to Pendrick Captial Partners LLC.This debt needs to show as "PAID" and accordingly reported to credit bureaus.Business response
01/12/2022
Pendrick Capital Partners, LLC (PCP) acknowledges receipt of your complaint and welcomes the opportunity to respond to the consumers concerns.
After reviewing the consumers complaint in detail, it appears with some clarification we may be able to alleviate possible confusion regarding this matter.
The accounts referenced by the consumer that were paid in February 2019 still reflect a $0 balance in our system.
These accounts were the result of emergency room physicians' services that were provided by the original creditor, who is ***** ***** ********* **** ***.
The dates of service and original charges for these accounts occurred on 12/10/2016 for $919.00, 12/11/2016 for $1003.00, and 12/12/2016 for $510.00
However, the accounts that are currently assigned to ********************************** (****) are the result of emergency room physicians services that were provided on 12/10/2016 by the original creditor,who is ********* ********* **** ***.
At the time these services were provided, the original balances for these accounts were $1966.00, $72.00, and $38.00.
Payments were made to a previously assigned agency on these accounts in February 2018 for $20, April 2018 for $50, and August 2018 for $50.
After no further payments were received, the remaining balances for these accounts were subsequently reassigned to a different agency, which is currently ****.
Should there be any additional questions related to these accounts, we encourage the consumer to contact **** directly at the phone number listed on the correspondence she received.
They would be more than happy to provide the consumer with an itemized billing statement detailing the charges for these accounts, or to discuss the various repayment options they have available to help resolve the remaining balance.
We feel this should address the consumers concerns regarding this matter.
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Customer Complaints Summary
42 total complaints in the last 3 years.
10 complaints closed in the last 12 months.